Trail Report       Classifieds            
Member Login

COVID-19 Policies 

 

Keeping Our “Community of Family and Friends” Safe 

Craigleith is “a community of family and friends” and as such, we all need to do our part to protect the health and safety of everyone.  Your co-operation and acceptance of this responsibility will help achieve our goal of successfully enjoying a full season not interrupted by a COVID-19 outbreak.  

The Club engaged the services of a health and safety consultant to assist with the preparation and implementation of our Operating Plan, which has been reviewed and approved by the Grey Bruce Public Health Unit.  

The full Operating Plan is available for members to download via the Member Central page, however much of the content has been included on the following pages, for easy reference.

Given the evolving nature of the COVID-19 pandemic and public health crisis, our Plan has been designed to be flexible and adjust to new or updated information and guidelines that are issued by public health or government authorities. 

Any changes to the Plan or any COVID-19 protocols will be updated on these pages as they occur.

GOAL:  Reinforce the responsibility we all share in following COVID-19 protocols


In addition to the standard items that we ask all members to complete prior to receiving their membership badges (payment of annual fees, signing the waiver), members will also be required to sign an acknowledgment regarding COVID-19 protocols. 
 
Every adult member (18 years and over) will be required to sign this form, which is now available electronically in the Members’ section of the website, on the Member Central Page, adjacent to the Club waiver.  

Parents signing on behalf of their children are asked to ensure, where possible, that their children are aware of the Code and their responsibilities. 

Note in particular the requirement in the Acknowledgement of all members to download the OPN APP for health screening and contact tracing purposes.  

Members and their guests are asked to respect the safety and well-being of all members, guests and employees by adhering to all protocols announced by the Club and public authorities from time to time.  These include the following, among others:
  • Protocols regarding physical distancing, face coverings and hand hygiene
  • Protocols regarding dining, locker and other areas within Club lodges
  • Protocols regarding travel and isolation requirements
  • Use the Club’s OPN app for health screening and contact tracing
  • Use the COVID Alert app for your mobile device, which is available at https://covid-19.ontario.ca/covidalert
  • Stay at home if you feel unwell or are experiencing any symptoms of COVID-19, are looking after someone with COVID-19 symptoms or have be requested to self-isolate by a doctor, health care provider or public health unit
  • Advise the General Manager or Assistant General Manager (in confidence), if you or anyone in your household tests positive for COVID-19

Section 5 of the Club’s general Code of Conduct – Sanctions and Procedures for Breaches of Code of Conduct  – outlines the procedures that will be followed in the event a member does not follow the Club’s COVID protocols.  
Please refrain from coming to Craigleith Ski Club
  • If you have traveled outside of Canada; 
  • If you are experiencing, or have been in contact with anyone experiencing COVID-19 symptoms 

While at the Club

  • Practice safe physical distancing of at least 2 meters (6ft);
  • Wear a face covering while indoors, in the lift lines and on the chairlift;
  • Wash your hands and use hand sanitizer; 
  • Wash your personal outdoor items frequently;  
  • Use contactless payment options; 
  • Follow all directional and safety signage.
Grey Bruce Public Health authorities require that all members, guests, employees and volunteers are required to complete a health screening prior to arrival at the Club. 

Therefore, the Club is now in the process of implementing a new software system developed by OPN, a leading company offering a mobile solution with both in-app health assessments and contact tracing.  We expect this new software system including an APP will be available in early December. 

How It Will Work:
  • Members will be required to download the OPN App on their mobile device – but not yet!  Members will be advised via email when it’s time to download, and will be provided with full instructions on set up – target time is the first week of December – stay tuned!
  • Once underway, members will be required to complete their health screening prior to each day of arrival at the Club
  • Parents will be able to complete their children’s health screening on their device
  • Members will receive a reminder via “push notification” if the health screening has not been completed
  • Upon arrival at the Club, members will scan their membership badge, equipped with an OPN sticker, on a tablet located at entry doors throughout all buildings, to check in, confirming their presence at the Club for contact tracing purposes
  • Members will be encouraged to scan their badge regularly throughout their day at the Club, as they enter and exit buildings – the more times scanned, the more information that will be available to assist with contact tracing if required.  So, scan away – the more, the better!
  • Additional information will be available soon, including at the Town Hall.


GOAL:  Improved safety and reduced risk of transmission


The Club requires that everyone wear a face covering to help reduce the risk of transmission of COVID-19 and to protect everyone, especially in circumstances when physical distancing is challenging.

The Club’s policy regarding face coverings is based on the provincial government and Grey Bruce Public Health requirements: 
  • “Face covering” means a medical mask or a non-medical mask or other item used to cover the face such as a bandana, a scarf or a cloth that covers the mouth, nose and chin ensuring a barrier that limits the transmission of infectious respiratory droplets.
  • Face coverings are mandatory while inside all Club buildings – throughout all lodges, locker rooms, locker buildings, administrative areas, cafeteria serving areas, ski patrol and race crew areas and Squire John’s.
  • Face coverings are mandatory in lift lines, while loading the lifts and while riding the lifts.
  • The only exception to the policy that will be generally relevant is that face coverings can be removed for eating or drinking provided the person is seated in one of the Club’s designated dining areas.  As soon as a person stands or leaves the table for any reason, a face covering must be worn. 
  • Public health officials have advised us that the Club can choose a strict approach to requiring masks at the Club.  Accordingly, those who are unable or unwilling to wear a mask will be asked to stay away from the Club to protect your and others health and safety during the COVID-19 global pandemic.  Management and staff will be actively enforcing this and other policies.
  • The Club’s Code of Conduct has been updated to address COVID-19 protocols.  Section 5 outlines the procedures that will be followed in the event a member does not follow the Code of Conduct including the requirement to wear a face covering as noted above.
  • Masks are available for sale at the front desk, and disposable masks will be available for emergency use. 
     
FAQ’s regarding face covering provided by the Grey Bruce Public Health Unit (link) https://www.publichealthgreybruce.on.ca/Portals/0/Topics/InfectiousDiseases/COVID19/FAQ%20for%20Mandatory%20Masks%20and%20Face%20Coverings.pdf

Members, staff and volunteers who are not well or are showing symptoms of COVID-19 https://www.ontario.ca/page/covid-19-stop-spread  must not come to the Club.  Take the on line self-assessment, contact Telehealth or contact a health care provider for advice on next steps. 
 
Staff members or volunteers who develop COVID-19 symptoms must advise his/her supervisor as soon as possible and follow up with them as required (i.e. worsening symptoms, results of a COVID-19 test, any quarantine requirements). 

Members, employees or volunteers can only return to the Club and any programs with:
  • proof of a negative COVID-19 test result and symptom free for 24 hours; 
OR
  • if they self-isolate for 14 days and are symptom free for 24 hours after self-isolation.
 
 In these circumstances, members, guests, employees and volunteers are expected to co-operate with all public health authorities in their investigations, in good faith to help control the spread of COVID-19.
Members who feel unwell and/or are experience symptoms of COVID-19  https://www.ontario.ca/page/covid-19-stop-spread  should leave the Club immediately.  Take the on line self-assessment, contact Telehealth or contact a health care provider for advice on next steps. 

In the event a child develops COVID-19 symptoms during an Alpine Program, the child should inform his/her coach or instructor, who will then contact the Alpine Programs Administrative staff.  The parents of the affected child will be contacted with arrangements made for pick up, preferably outside, as soon as possible.  A designated, isolated area is available when parent/child pick up outside is not feasible.  Take the on line self-assessment, contact Telehealth or contact a health care provider for advice on next steps. 
 
Staff members or volunteers who develop COVID-19 symptoms while at the Club must immediately advise his/her supervisor, then leave the premises as soon as possible.  Follow up with the supervisor as required (i.e. symptoms or worsen, results of a COVID-19 test, any quarantine requirements). Take the on line self-assessment, contact Telehealth or contact a health care provider for advice on next steps. 


Members, employees or volunteers can only return to the Club and any programs with:
  • proof of a negative COVID-19 test result and symptom free for 24 hours; 
OR
  • if they self-isolate for 14 days and are symptom free for 24 hours after self-isolation

Employees and volunteers are required to follow reporting and return to work procedures with their supervisors.

In these circumstances, members, guests, employees and volunteers are expected to co-operate with all public health authorities in their investigations, in good faith to help control the spread of the virus. 

When someone who has been at the Club receives a COVID-19 positive test result, Natalie Bennett, Assistant General Manager, should be immediately informed, in confidence, at NatalieBennett@craigleith.com

Grey Bruce Public Health Unit will be informed by the local health unit where the positive test result was obtained. 

Natalie Bennett, Assistant General Manager, will also notify Grey Bruce Public Health Unit, on behalf of the Club. 

Through contact tracing, Grey Bruce Public Health Unit will contact all individuals identified as close contacts with someone with a positive test result and provide guidance on any required next steps.  
 
Staff or volunteers should ensure their supervisor is aware of any required actions directed by Grey Bruce Public Health Unit due to potential exposure to COVID-19.

The Club will then follow the direction and guidance of the Grey Bruce Public Health Unit regarding Club operations.

Any member, staff or volunteer /staff who has been out of the country must quarantine at home for 14 days and is not permitted at the Club according to Government of Canada’s Quarantine Act

Member, employees or volunteers exhibiting symptoms of COVID-19, or have obtained a positive COVID-19 test result can only return to the Club and any programs with:

  • Proof of a negative COVID-19 test result and symptom free for 24 hours
OR
  • If they self-isolate for 14 days and are symptom free for 24 hours after self-isolation

 

COVID-19 Lodge Experience

Managing lodge capacity will be the most significant operating challenge during the COVID-19 pandemic.  As a result, the lodge experience will be very different this season compared to previous years. The Club has implemented a number of measures to address this challenge. 

Please take the time to review the sections below which outline these measures, so that you are familiar with indoor operations and protocols this winter. 

Note that wearing a face covering in all Club buildings is mandatory.  Refer to the Covid Health and Safety Protocols/ Face Coverings section for further details. 

Helpful Hints
  • Minimize your time in the lodges as much as possible
  • If you are not participating in programs, try to avoid being in the lodges at times when program scheduling (start times, lunch, end times) will generate additional lodge activity, even with staggered Program lunch breaks.  
  • Enjoy lunch at your chalet if possible
  • Utilize the new outdoor patio seating on the Base Lodge deck featuring new tables, chairs, umbrellas and patio heaters
  • Eat lunch in your vehicle
  • Bring snacks and a water bottle to enjoy while skiing

Lodges are locker buildings are open:
  • Weekends and holidays from 7:30 a.m. to 4:30 p.m.
  • Weekdays (including any day the Club is not operating) from 8:00 a.m. to 4:00 p.m.

Base Lodge Food & Beverage hours are:

  • Breakfast - Wednesday to Sunday - 8:00 a.m. to 11:00 a.m.
  • Lunch -  Wednesday to Sunday - 11:00 a.m. to 3:00 p.m. 
  • Bar - Wednesday to Sunday - 1:30 p.m. to 4:00 p.m.
  • Bar Food - Wednesday-Sunday - 3:00 to 4:00 p.m. ("to go" option only after 3:30  as LOdge closes at 4:00pm)

UPDATE - AS of Friday February 19th, 2021, the club has suspended indoor dining therefore the table reservation system will not be offered until indoor food service resumes.  

GOAL:  Provide members with an identified seat, section and time when in the lodges. Reduce flow and improve contact tracing if needed.

The Club is implementing a new table reservation software system in all three lodges, to manage lodge capacity. 

Details are as follows:

  • Members will make reservations via the Craigleith APP or website
  • Reservations are required daily for Fridays, Saturdays and Sundays, Christmas holidays, Family Day Monday and March Break
  • Reservations for dining area tables are required prior to coming into any of the lodges for food and beverage or warm-up requirements
  • Reservations are required all day from 8:00 a.m. to 4:30 p.m. - no “drop in” seating is offered
  • Reservations will be for 30 minutes maximum, with 2, 4 or 6 people per table, and start times every 15 minutes
  • Members can book more than once per day, but there must be a minimum 15 minute break between bookings (no back to back bookings)
  • Reservations will open every Thursday at 9:00 a.m. for the coming weekend
  • For the week of Saturday December 19th to Thursday December 24th, we will launch the table reservations system with a “soft opening” and ask that members make reservations beginning on Tuesday, December 15th at 9:00 a.m.
  • For Christmas Holidays, Saturday December 26th to Sunday January 3rd, table reservations will open on Tuesday December 22nd at 9:00 a.m.
  • Members will select reservations according to availability (which will be clearly visible at the time of booking) and may indicate lodge preference and location within each lodge (e.g. bar area, Georgian Bay Lounge etc.)
  • Club staff (dining host) will then assign a table for the reservation and advise member of table number via email
  • All tables in all lodges will be numbered 
  • Dining hosts will be clearly located in each lodge to provide assistance, along with Club and food & beverage staff
  • Reservations will also serve as an excellent tool for contact tracing 

 
Helpful Hints

  • If you can, avoid the typical busy lunch period between 11:30 a.m. and 1:30 pm. – take a late morning coffee break (don’t forget to reserve first), or bring your snacks to eat on the hill, and enjoy the slopes during lunch
  • If possible, have lunch at your chalet, outside or in your vehicle
  • Enjoy the new outdoor dining option on the Base Lodge deck – new chairs and tables with heaters and umbrellas to keep you warm.  Reservations aren’t required, but a 30 minute limit will apply.
  • Lunch breaks for those in Alpine Programs are 45 minutes – table reservations are for 30 minutes.  Plan your activities (picking up kids, washrooms, ordering food) so you are ready to sit down as soon as your reservation time opens
  • The previously announced arrangements by which some program groups would eat lunch with their coaches will not be offered based on revised direction from Grey Bruce Public Health
Updated February 19 2021 
  • Our goal is to keep the Club operating for the remainder of the season. 
  • Therefore, Board and management have made the decision to be proactive and open with caution, temporarily suspending all indoor dining and indoor bar service, effective Friday February 19th,
  • Food service will be offered in both the Base Lodge (Roadrunner Foods) and North Lodge (SoCo Foods) with take-out / “grab and go” options
  • The food truck on the Base Lodge deck and Starbucks will be open starting Saturday February 20th
  • We recommend members, guests and staff eat at their chalets where possible, in their vehicles, or on outdoor spaces provided – this includes consumption of all beverages. 
  • The chairs provided indoors are for warm up purposes only and not for food or beverage consumption
  • Brown bagging is not permitted indoors in any location.
  • The table reservation system will not be implemented while indoor dining is suspended.
  • We will assess indoor dining on a regular basis going forward and provide updates to the membership as required.
  • This approach will allow the Club to gauge how the province’s re-opening plan is unfolding, in particular in Grey County and surrounding areas, and at other Clubs.  This also allows us to better understand any potential concerns of spread due to the new Covid variants. 

 Protocols for Food Service in Cafeteria by Roadrunner Foods

  • one entrance to the cafeteria for all marché, grab & go stations
  • one line maintained throughout the cafeteria from food to purchase 
  • servery is equipped with plexi-glass where customers interact with food and beverage staff
  • all lineups maintained at 6ft physical distancing
  • significant focus on grab and go items, both hot and cold, and pre-packaged goods to reduce wait times and potential line-ups
  • elimination of exposed food products (hot pastry display, toaster, chili and soup stations)
  • chili and soups will be available from the hot food line & hot grab and go counter
  • individually wrapped food services (baked goods, sandwiches, salads, snacks, etc)
  • coffee and fountain pop will be self-serve with all high touch surfaces sanitized regularly - condiments will be provided by food and beverage staff


Helpful Hints

  • If you are bringing your lunch, keep it simple.  
  • Consider food options that don’t require use of microwaves
  • Bring your own utensils, condiments, cups or water bottles
  • Pack snacks in your pockets to enjoy while outside
GOAL:  Minimize time and numbers in the locker rooms at all times

Access to all lockers, in all locations, will now be managed in time allocations, based on the following:
  • For members with odd number lockers, access times are:
    • 0:00 to 0:10 (top of the hour to ten minutes past the hour) plus 5-minute transition time
    • 0:30 to 0:40 (on the half hour to twenty minutes to the hour) plus 5-minute transition time
  • For members with even locker numbers, access times are:
    • 0:15 to 0:25 (quarter past the hour to twenty-five minutes past the hour) plus 5-minute transition time
    • 0:45 to 0:55 (quarter to the hour to five minutes to the hour) plus 5-minute transition time
Colour coded signage will be posted on each locker to remind members of their allotted times for access.

Helpful Hints
  • Gear up at home as much as possible, including ski boots – and take the Club shuttle if possible
  • Consider using your vehicle as your change room and locker
  • Minimize the number of people in your family going into the locker rooms at one time
  • Store only your most required items in the locker – this will make it easier and quicker to get out what you need


GOAL:  Reduce locker usage for whole season

 
  • Members will have the option of “opting out” of using their locker for the coming season, with payment of a holding fee based on approximately 25% of the full fee
  • A credit will be issued to the member account for the difference between the full fee if already paid and the holding fee
  • Members choosing this option must remove any locker contents they require for the season by Sunday December 20th, and the Club will then lock the locker for the season with a new lock
  • The locker will not be reallocated to another member for the season, in keeping with the goal of reducing the number of members accessing locker areas
  • Members wishing to take up this option should contact Cindy Brown no later than Sunday December 20th at membership@craigleith.com, or via phone to 705 445 3847 ext. 226, providing their member number, name, locker number and combination if a lock is in place, along with confirmation that the locker contents have been removed
 
Locker Type Regular Price COVID "Opt-Out" 
2020/2021 Season
Base, South & Little John Family Lockers $550  $150
South Lodge Large Boot  $195 $50
South Lodge Small Boot $105 $30
South Lodge 4 Pair Ski $155 $40
South Lodge Snowboard $95 $25
North Lodge Family Cupboard $220 $55
North Lodge Large Boot $115 $30
North Lodge Small Boot $65 $20
North Lodge Ski $190 $50
  • Most club social events have been cancelled for this year including apres ski, Men’s and Ladies’ Days, Senior Men’s and Ladies’ Days, New Year’s Eve events, the Wine Festival, Skinanigans etc.

  • The Club plans to offer some after skiing Junior Social activities via ZOOM and tobogganing and night skiing activities. 

  • Virtual events for members are being considered.

  • Details will be provided in advance of the season. 

  • Please note that the Base Lodge bar will open at 1:30 p.m. and close at 4:00 p.m. on operating days.

Due to Covid-19 and the limitations it presents with respect to child care, the playroom will not be operating this season.

  • The Lost and Found bins have been removed from all lodges.

  • Lost items will be left in place and will only be removed by staff if left for a long period of time

  • Lost and found items will be bagged and labeled (with the date and time) and placed into quarantine for 48 hours

  • When quarantine is complete the lost and found items can be returned to the owner by a Member/Guest Services employee

  • Certain items left behind will be disposed of immediately, such as water bottles, lunch containers or baskets

  • Members, guests and volunteers are not to access items from lost and found areas

  • If an item is lost, please send an email inquiry to frontdesk@craigleith.com

  • Following quarantine, lost and found items will be kept in a safe storage area for two weeks and disposed of if unclaimed after an additional 30 days.

Helpful Hints

  • Take extra time and effort to ensure you and your family have all personal items when finished lunch, breaks and at the end of the day

  • LABEL EVERYTHING!  Member number, name, cell phone – anything to assist with potential return of an item

  • Ask the front desk for the ski / snowboard identification stickers – available free of charge!

THE SHUTTLE OPERATING SCHEDULE FOR 2020/21:

  • Christmas Shuttle - December 27th to December 30th from 7:45 a.m. to 4:30 p.m. & December 31st from 7:45 a.m. to 3:30 p.m. 
  • Saturdays and Sundays, beginning Saturday January 4th through the first weekend in March, ending Sunday March 1st
  • Family Day Weekend – Saturday and Sunday

Two routes operate daily from 7:45 a.m. to 4:30 p.m.

Please note a driver break is scheduled between 11:00 and 11:30 a.m.

The shuttle is offered at no charge

Covid Protocols

  • Maximum of 10 riders - if the shuttle fills up, the driver will go directly to the Club for drop off then return to the place where they finished, therefore route times may be altered
  • Members should allow plenty of time to get to the Club 
  • Members will be required to wear face coverings
  • Members will be required to provide their name and member number upon entering the vehicle
  • Vehicle driver will be required to wear a face covering
  • The contractor will be responsible for cleaning and disinfecting their vehicles according to Public Health standards
  • Contact tracing records will be maintained by the contractor and will be shared with Craigleith Ski Club and Grey Bruce Public Health Unit when requested
  • The contractor will be responsible for health screening their own staff and providing health screening records when requested from Craigleith Ski Club and Grey Bruce Public Health Unit

Track the Shuttle Location on Zello Software

Please go to www.zello.com/work/login/
In the private network name box, please enter acecabs2013 and click submit.
This will bring you to the login screen.
Enter username: Ski Shuttle
Enter password: 2021
 
If you are using your cell phone or tablet:
You now have access to the map. Click the box beside users to make the box disappear. Next click the box with 4 corners which is beside the first box. This will allow you to enter full screen and you will now be able to move the map around and zoom in or out. You will need to move map to the Craigleith area to find your bus.
 
If you are using a desktop or laptop computer:
You now have access to the map. You will be able to move the map around to the Craigleith area to find your bus. Alternatively, you can type your assigned bus number in the search section and it will bring you to your bus. You will not be able to close the user box.
 

  • Additional staff have been hired this year to complete the Covid-19 cleaning requirements

  • Cleaning will take place in all lodges, locker buildings, administrative spaces, ski patrol and other support buildings, during the day plus a thorough clean each night

  • High touch surfaces will be cleaned and disinfected frequently

  • Tables and partitions will be cleaned and disinfected after each use

  • Washrooms are cleaned and disinfected four times daily

  • Sanitizing wipe dispensers are located in several locations in lodges and locker buildings

  • Surfaces are cleaned with approved COVID-19 cleaners and disinfectants

  • In the event that decontamination is required by Grey Bruce Health Unit orders, the Club has contracted First Onsite to manage, disinfect and decontaminate affected buildings or areas. 

Guests at the Club during COVID-19

Due to Covid-19, the Club has limited guest access to all aspects of the Club in order to effectively manage capacity for Club members and ensure the health and safety of members, staff and volunteers.

Please review the information below prior to arriving at the Club.

Due to COVID-19, for the 2020 – 21 season:

  • Guest reservations and ticket purchases are not offered during Christmas holidays or on weekends for January, February and March through March Break

  • The exception is for inactive or social second members (spouses), or inactive children of a direct Craigleith family membership – ticket reservations and ticket purchases are offered for holidays and weekends for those member categories

  • Individual ticket reservations are offered on Wednesdays, Thursdays and Fridays (not including holidays), based on club operating calendar

  • All guests will be required to provide proof of a completed Health Check prior to purchasing a lift ticket

Due to COVID-19, for the 2020 – 21 season:

  • Individual guest access for skiing  is offered on Wednesdays, Thursdays and Fridays (not including holidays) ONLY, based on club operating calendar.

  • All guests will be required to provide proof of a completed Health Check 
 
  • ​Guests are required to utilize personal vehicles for changing and storing personal items and should minimize their lodge use for washrooms and warm up time, and to purchase take out food from the cafeteria


     
  • The interclub exchange / reciprocal program is not being offered this season.

  • The Sunday Alpine / Craigleith exchange program is not being offered this season.

  • The Club is currently not offering member sponsored mid-week / corporate group events on Wednesdays and Thursdays

  • Contact Whitney Pratt, Member and Guest Services Supervisor at events@craigleith.com for information and future availability

Due to COVID-19, the Club is not open for guests on weekends or holidays, therefore

  • Guests will not be eligible to enroll in Christmas or March Break programs,

  • Guests will not be eligible to book private lessons during Christmas, FamilyDay Monday or March Break

  • Private lessons are available mid-week, based on availability, with an advance reservation required – contact Laurel Armstrong at extension 235 to book

  • ​Family members / guests of athletes competing in alpine, snowboard or freestyle competitions are not eligible to purchase guest tickets and are not permitted to be at the Club as spectators of any events, in accordance with the Club’s Alpine Programs Competition protocols. 

COVID-19 Lift Operations 

  • Face coverings are required for everyone in lift lines, loading the chair and while riding the chair
  • Please practice physical distancing while in lift lines.  Signage and blue dye lines in the snow will assist with gauging appropriate physical distancing.
  • Face masks are required in lift lines.
  • Assemble your chair riders prior to entering the lift line. 

New Policy Updated February 11, 2021

  • For mixed household riders, up to 3 riders are allowed on quad chairs (2 from the same household, 1 from another household, 1 empty seat between the households)
  • For the Little John triple, 2 riders are allowed (1 from 1 household, 1 from another household, 1 empty chair between them. 
  • If everyone riding is from the same household, the chair can be full. 
  • The 1 seat space requirement can be exempt in special situations where needed, in order to ensure that riders who require assistance are able to ride the lift safely. 
  • Additionally, riders in U12 programs and under are able to ride the lift with other program participants and their instructor/coach. 
  • Operating Hours for the lifts will remain the same as previous years.

  • Weekends and Holidays – 8:30 a.m. to 4:00 p.m.

  • Weekdays (Wednesday, Thursday and Friday) – 9:00 a.m. to 3:30 p.m

  • Note that on some Wednesdays and Thursdays in January & February, operating hours, lifts and terrain may be reduced based on skier participation.

  • Christmas Eve Day (December 24th) 8:30 a.m. to 1:00 p.m.

  • Closed Christmas Day

  • Boxing Day – 10:00 a.m. to 4:00 p.m.

  • New Year’s Eve Day – 8:30 a.m. to 3:00 p.m.

  • New Year’s Day – 10:00 a.m. to 4:00 p.m.

Ski Patrol Operations During COVID-19

  • The South First Aid room has been reconfigured to three patient stations to allow for physical distancing

  • A maximum of two patrollers will attend to a patient unless it is an emergency situation

  • Only one patient support person i.e. parent, spouse or coach will be permitted inside the South First Aid room

  • In the event that the South First Aid room is filled with three patients, the staff room side of patrol will be utilized for any additional patients

  • The North First Aid room is limited to one patient and a maximum of two patrollers due to the size of the rom, with one patient support person (spouse, parent or coach) allowed

  • Cleaning duties for the patrol buildings are assigned and frequent disinfecting and cleaning is required while on duty

  • The patrol building will be cleaned/disinfected daily

  • The treatment area will be deep cleaned and disinfected after every use and at the end of every shift

  • All equipment will be disinfected between patients, including pulse oximeters, thermometers, medical scissors, clipboards and first aid kits (interior and exterior), Sun Valley Splints, trauma bags, drills, toboggans and their contents, and all electronic equipment (e.g.: radios, radio charging banks, cell phones, tablets, etc.).

  • Patients will be assessed and screened for COVID-19 symptoms, including a temperature check, prior to entering treatment areas

  • Health screening and temperature information will be relayed to EMS when required

  • The health screening questionnaire information and temperature will be logged on incident reports

  • Patrollers recognize that the nature of providing first aid and rescue may require physical contact with members, guests, employees and volunteers when assisting in situations with potentially life threatening or property damaging events

  • Preventative measures are in place to reduce the potential transmission of the COVID-19 virus including:

    • Wearing of a face mask/covering

    • Use of eye protection (face shield, safety glasses or goggles)

    • Wearing gloves

    • Wearing gowns

Patrollers will adopt these new COVID-19 related procedures:

  • Complete a COVID-19 health screening survey if patient is responsive

  • Provide face mask/covering to patient if required and if airway and breathing is not obstructed

  • Respond to and escort identified symptomatic members, guests, employees and volunteers to an isolation area or to their vehicle

  • Temperature checking for all patients prior to entering treatment area

  • Liaise and assist with COVID-19 incident response reporting, such as providing information for contact tracing, including: name, phone number, emergency contact, areas of the club they frequented and identification of any members, guests, employees and volunteers they may have been in contact with during the day

  • All responses and reports will be reviewed with the COVID-19 Liaison and Communications Coordinator

  • When transferring patients to EMS, patrollers will identify any COVID-19 symptoms present to EMS and provide patient’s temperature reading (only if patient is responsive)

  • Existing incident procedures when responding to non-responsive patients will remain the same due to the critical nature of these calls/incidents

Alpine Programs COVID-19 Procedures 

For detailed information regarding all Alpine Programs, please visit the Alpine Programs page in the Members’ section of the website. 

  • All participants will receive an email prior to the first day with specific information regarding program procedures in place for the drop off and pick up locations

  • All participants are required to use a face covering and nose must be covered during class at all times.  Please pack extras

  • All participants must be able to physical distance when/where appropriate and bring and use alcohol-based hand sanitizers

  • All participants and staff, must complete a daily health check prior to arriving at the club on the OPN APP – info will be emailed out

  • Staff will be trained to follow COVID-19 protocols without compromising the participants safety

  • Class breaks will be minimized, so please ensure program participants are prepared to be on hill for the entire class

  • Teams will be limited to a maximum of 13 athletes and 2 coaches as per Grey Bruce Public Health Unit & COVID-19 guidelines for winter snow sports.

  • In the event of extreme weather or other unforeseen circumstances, program days may be cancelled due to lack of indoor space to offer activities or dryland training.  Parents will be notified through the Team Snap APP and must come and pick up their children immediately.

  • Participants will be brought to a specific location (TBD) to wait in self-isolation for pick up if they start to experience or show signs of COVID-19

  • A parent must be on site and available within 10 mins to pick up child if required during class times

All members’ dues must be paid in full before program registrations can be processed.

*NEW - THE DEADLINE FOR ALL PROGRAM REGISTRATION IS DECEMBER 1ST.  This is essential as staffing requirements are crucial in accordance with Grey Bruce public health unit & Covid 19 guidelines for winter snow sports.  We will not accept any registrations after this deadline. 

A minimum number of participants is required in order for a program to run.
If a member cancels participation in an Alpine Program on or before the cancellation deadline of December 15th, a cancellation fee of $25.00 will be applied for each program.

If a member cancels participation in an Alpine Program after the cancellation deadline, a cancellation fee of 20% of the program cost will be applied for each program. No credit will be extended for partial program participation except for valid medical claims. 

*NEW COVID-19 Refund Policy:  Should part of the program as described be cancelled due to COVID-19, partial or full refunds will be provided accordingly.  Partial participation due to mandatory 14 day quarantines will also be reviewed at end of season.
 
(Programs may be changed or cancelled due to COVID-19 regional or provincial restrictions)
If a member wishes to change/switch a program after the early registration deadline (November 15th) up until the program starting date, a $25.00 administration fee will be charged per change/switch made. Due to Covid-19 we will not be accepting any changes/switches in programs.
 
Due to Covid-19, we will not be accepting guests in any Alpine Programs.